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The Right Hand Men Workflow Automation for Business
* No credit card required. GO LIVE in 30 minutes
The SUPER-BOT

The Right Hand Men’s RHMBOT is a super-bot that orchestrates our omni-channel Business Workflow Automation framework for you.

With RHMBOT, you’ll be able to drive your business automation decisions - not some obscure AI or ML based algorithm. It’s simple, transparent, fully customisable, nimble & agile, safe & secure, private and insightful. It puts you - the business owner - in the hot seat of decision making to fine tune the outcomes.

Select the features, configure them once and watch the automated orchestration run like clock work.

Go ahead and design your Target Audience Engagement paths for quick high impact outcomes - and watch the magic.

  To see how we've done it ourselves, go ahead & start a chat conversation on this page.
The responses are all automated with our workflow templates.


NO CODING NEEDED !
No coding or IT knowledge to get started; just a one time set-up and go live in a few minutes.
NO ADDITIONAL APP NEEDED !
Nothing to download - reach your TA where they are - Social Media channels, Web-chat, etc.
NO INTERNET ? NO PROBLEM !
Fallback on SMS when there is no reliable internet or a smart phone.
What RHMBOT can do for your business

With our framework you get to deploy workflows that multiply your operational productivity 3x to 10x - automating day-to-day tasks for your Sales Team, Marketing Team, Customer Success Teams, Corporate Communication & Branding Teams or even your own employees and vendors.

You can automate almost all of your target audience touchpoints now.

  To see how we use it ourselves, go ahead & start a chat conversation on this page.
The responses are all automated with our workflow templates.


Features Some of RHMBOT's powerful features that help you get the most out of your business


Chat Messengers
Support chat messengers like:
  • Facebook
  • Messenger
  • Telegram
  • Twitter (Beta)
  • Skype
  • Web-Chat
SMS
Support feature phone users too
If you are looking at tier 3 cities, towns and rural areas where smartphone/mobile internet usage is low, you can engage your TA through SMS.
Wide Conversations
Chat on a wide range of categories
You can create as many as 10 options for each dialogue in a conversation. The ideal number of options in each step is around 5 choices.
Deep Conversations
Chat deep within a category
With Google sheets based conversations, there is no limit to the depth or the number of dialogues.

With ICR tree, you can go up to 10 levels deep including the last step that captures free text.


Free text input
Capture free text in last step
Get your audience to provide a description or context. Leverage the customizable last step keyword to suit your business.
Secure process
OTP based TA authorization
Let your audience authorize your employees through OTP to work on their ticket. Build credibility & trust with your customers when your employees visit their premises to resolve the ticket.
feedback Capture
Quantify your service delivery
Enable the option to capture feedback on ticket resolution. This encourages your employees to focus on quality of service.
Audit Trail
Focus on the details
Keep a tab on every single step of the conversation from the time your TA logs on to the time it is resolved and rated.


Bidding for tickets
Build a competitive team
RHM lets you decide how many of your employees need to be notified of a new ticket raised by an end-user. They will be filtered, selected & notified and can virtually bid for the ticket - simply by contacting the end-user and helping in delivering better response and resolution time (SLA). The more tickets an employee resolves, the more rewarding you can make it for him.
Workflow Mgmt
Humans in the loop
You can search for conversations across end-users, employees, product/service categories, date ranges, status, etc. You can also override RHMBOT’s algorithm and Assign, Re-assign, Reopen, Complete or Cancel a workflow task.

Plug-n-play with popular CRM / Helpdesk COTS products or your own in-house tools with our API integrations.
Reports
Manage performance
Visualize data and generate insights from out-of-the-box reports on different performance metrics - like ticket density, SLA adherence, closure velocity, employee workload, CSAT / NPS, backlogs and more.
Dashboard
Perspectives & Summary
View the summary of your Business Profile, Invoice & Payments, Service usage & Cost projections for the month, Workflow choices you have set, and more.

You also get to see the Workflow Chart (Tree Structure) that gives a neat hierarchical view of the options you have created in each step.


Launching your service Steps to go live in 30 minutes

* No credit card required. GO LIVE in 30 minutes
Pricing Plans
We don't bill messages, only completed conversations - that's a whole transcript of a target audience touch point, over at least 20 messages

Ideal for startups
Experiment with 500 free conversations
  • 500 free Conversations per month
  • Only completed conversations are billed
  • Every 100 Additional Conversation lot charged @ $5
  • Inbuilt Ticket Dashboard
  • Inbuilt Reports & Dashboards
  • Upto 3 workflow templates
  • Unlimited workflow templates (for the first 3 months)
  • FREE IF TOTAL MESSAGE COUNT LESS THAN 1000/MONTH
SMB Sweet spot
Cover your base with 2000 free conversations
  • 2000 free Conversations per month
  • Every 500 Additional Conversation lot charged @ $20
  • Inbuilt Ticket Management solution
  • Configurable integration with Third-party Helpdesk solutions
  • Enquiry workflow template
  • Outbound campaign workflow template
  • Employee workflow template
  • Customer Onboarding workflow template
  • Diagnostics workflow template (Technical troubleshooting)
  • Survey template (NPS & CSAT)
Business at scale
Optimize costs with 12500 free conversations
  • 12,500 free Conversations per month
  • Every 2000 Additional Conversation lot charged @ $75
  • Configurable integration with Third-party Helpdesk solutions
  • Custom Integration with proprietary Helpdesk solutions
  • Unlimited workflow templates
  • Customisation of any workflow step within templates
  • Discounted rates for higher guaranteed usage volume
Ideal for startups
Experiment with 500 free monthly conversations
  • 500 free Conversations per month
  • Only completed conversations are billed
  • Every 100 Additional Conversation lot charged @ Rs.500
  • Inbuilt SMS Gateway
  • Inbuilt Ticket Dashboard
  • Inbuilt Reports & Dashboards
  • Upto 3 workflow templates
  • Unlimited workflow templates (for the first 3 months)
  • FREE IF TOTAL MESSAGE COUNT LESS THAN 1000/MONTH
SMB Sweet spot
Cover your base with 2000 free conversations
  • 2000 free Conversations per month
  • Every 500 Additional Conversation lot charged @ Rs.2000
  • Inbuilt Ticket Management solution
  • Configurable integration with Third-party Helpdesk solutions
  • Enquiry workflow template
  • Outbound campaign workflow template
  • Employee workflow template
  • Customer Onboarding workflow template
  • Diagnostics workflow template (Technical troubleshooting)
  • Survey template (NPS & CSAT)
Business at scale
Optimize costs with 12500 free conversations
  • 12,500 free Conversations per month
  • Every 2,000 Additional Conversation lot charged @ Rs.7000
  • Configurable integration with Third-party Helpdesk solutions
  • Custom Integration with proprietary Helpdesk solutions
  • Unlimited workflow templates
  • Customisation of any workflow step within templates
  • Discounted rates for higher guaranteed usage volume
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